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Frequently Asked Questions
When can I expect to receive my order?
When can I expect to receive my order?
For standard orders, processing and shipping typically take 7–14 business days after purchase.
If you’ve ordered a product during a crowdfunding campaign, pre-sale, or special event, fulfillment will follow the timeline specified in the event details. The estimated shipping date will be clearly displayed on the product page at the time of purchase.
For more details, please refer to our Shipping Policy or check the updates on the product page.
Which payment methods are accepted?
Which payment methods are accepted?
We accept the following payment methods:
Klarna: 🇺🇸 🇩🇪 🇫🇷 🇪🇸 🇮🇹 🇳🇱 🇦🇹 🇧🇪 🇫🇮 🇮🇪 🇵🇹 🇬🇷
Afterpay: 🇺🇸
Credit/Debit Cards(Visa, Mastercard, American Express, etc.)
PayPal
Google
Pay
Apple Pay
Payment options are subject to change without notice.
What is Hypertech?
What is Hypertech?
Hypertech is a powered exoskeleton product suitable for hiking, cycling, travel, work, and everyday life. It is the most advanced and cutting-edge exoskeleton available on the market today.
Is Hypertech X easy to use?
Is Hypertech X easy to use?
Definitely. It takes less than one minute to put on, and you can control everything (including powering on/off and changing assistance level) with one button.
How does Hypertech work?
How does Hypertech work?
The Hypertech uses over a dozen sensors — including IMUs, gyroscopes, and barometers — to constantly monitor your movement and position in 3D space. It knows how fast you’re moving, whether you’re going uphill or downhill, and if you’re accelerating or slowing down.
The AI MotionEngine processes all this real-time data and intelligently adjusts the power output of the exoskeleton’s two motors. This allows the system to deliver perfectly timed assistance — boosting leg lifts and forward pushes just when you need them. The result is smooth, natural, and intuitive support that moves with you, not against you.
How does Hypertech offset 30 kg?
How does Hypertech offset 30 kg?
1. Walking energy consumption primarily comes from the vertical movement of the upper body. Hyperstech assists the legs in completing the body’s upward motion during walking, generating a peak vertical force of up to 30 kg.
2. Hypertech provides uphill support by assisting on mountain trails with inclines of around 15 degrees. Its maximum torque can generate a vertical force component of approximately 30 kg, significantly reducing effort and making climbs feel effortless.
Is the battery removable?
Is the battery removable?
Yes, you can replace it with another fully charged battery.
Can I bring Hypertech Intelligent Batteries on an airplane?
Can I bring Hypertech Intelligent Batteries on an airplane?
Yes. Hypertech Intelligent Batteries are rated at 5000 mAh / 72 Wh, well below the 100 Wh limit set by most airlines for carry-on batteries. That means you can travel with them safely and without hassle.
Is Hypertech water-resistant?
Is Hypertech water-resistant?
Yes, Hypertech features IP54 Ingress Protection. The device is protected against water from all directions. Water splashed against the enclosure from any direction will not negatively affect the device.
Could I use solar power panels or power stations to charge the battery?
Could I use solar power panels or power stations to charge the battery?
Hypertech standard USB-C Port according to PD/QC Protocol. Please check your solar panel charge Protocol and port.
Can this product be used for medical purposes?
Can this product be used for medical purposes?
Hypertech is not intended for use as a medical device. It is the user's responsibility to ensure that the product is used in accordance with its intended purpose. Hypertech disclaims any and all liability for any damages, injuries, or other consequences arising from the use of this product for medical purposes or in any unintended context.